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3/11/2025
WT Staff
 Got water questions? Give us a call at 877-52-WATER (877-529-2837), or email us at info@wtga.us
March 11, 2025 725 pm EDT updated Mar 12 2025 120 pm EDT
City official responds to resident complaint of "tea" flowing from the tap
For more Georgia Drinking Water Facility Profiles, click here.
Candler County: March 11 2025 A resident of Metter posted a video of tea colored water flowing from the tap. City of Metter Director of Public Works Cliff Hendrix responded to our inquiry, explaining the cause for the brown water.
"The City of Metter ground water is high in Manganese. We add a polyphosphate in our water to help. We as many cities in our area (Statesboro, Vidalia, Lyons) do experience brown water from time to time. We still have a considerable amount of DI and galvanized pipes in the ground, even with us spending millions of dollars over the last 24 years upgrading lines.
Hendrix explains it is a galvanized distribution line supplying the residence with the brown water complaint, along with several other connections on the same line. According from Hendrix, "We heard no other complaints from neighbors. This residence is an older home and probably still has galvanized lines in their home, just like most of the older homes in Metter do."
The brown water complaint was taken last week, Hendrix explains, "there was a major structure fire in the city which required a large amount of water flow. Sometimes when this happens, we do experience some brown water in some areas."
Hendrix concludes, "The city works hard to provide the best quality water possible. The city has a flushing program of all dead-end lines on a weekly basis to help with this issue and a flushing program that is done twice a year of the entire system. Once a year EPD comes and does samples on our ground water. We have had no violations for water quality. "
The City of Metter 2023 Annual Water Quality Report shows no violations, the Georgia EPD drinking water facility records show no violations, and the EPA Enforcement and Compliance History Online show no violations as of Sep 30, 2025.
Drinking Water Facility Profile: Metter
EPA Status: No violations identified
Owner: local government
Location: Metter, GA
County: Candler
Watershed: Ogeechee River
Active Permit: GA0430000
System Type: community water system
Activity Date: March 12, 1980
Population Served: 4776 residential customers through 2200 connections
Source: groundwater wells
Contact: Cliff Hendrix, tel 912-685-7845
Compliance Inspection: Sanitary survey, complete December 20, 2023 (State)
No deficiencies or recommendations
The following information gathered from federal EPA pertains to the quarter ending Sept 30, 2024(data last refreshed on EPA database Jan 11, 2025)
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Non-compliant inspections
(of the previous 12 quarters)
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with Significant Violations
(of the previous 12 quarters)
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Informal
Enforcement Actions
(last 5 yrs)
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Formal
Enforcement Actions
(last 5 years)
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0 out of 12
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0 out of 12
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3
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--
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Non-Compliance
Monitoring violation - revised total coliform rule - resolved
*Note that drinking water information provided on this site is aggregated from the federal EPA database, state resources and local government sources where available.
EPA publishes violation and enforcement data quarterly, based on the inspection reports of the previous quarter. Water systems, states and EPA take up to three months to verify this data is accurate and complete.
Specific questions about your local water supply should be directed to the facility.
The EPA safe drinking water facilities data available to the public presents what is known to the government based upon the most recently available information for more than one million regulated facilities. EPA and states inspect a percentage of facilities each year, but many facilities, particularly smaller ones, may not have received a recent inspection. It is possible that facilities do have violations that have not yet been discovered, thus are shown as compliant in the system.
EPA cannot positively state that facilities without violations shown in ECHO are necessarily fully compliant with environmental laws. Additionally, some violations at smaller facilities do not need to be reported from the states to EPA. If ECHO shows a recent inspection and the facility is shown with no violations identified, users of the ECHO site can be more confident that the facility is in compliance with federal programs.
The compliance status of smaller facilities that have not had recent inspections or review by EPA or the states may be unknown or only available via state data systems.
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